An article by Mohamad Hijazi, 2020 JCI Africa & the Middle East Vice President
Some of the most important lessons of my professional life didn't come from a job. They came from the years I spent as a member and leader in Junior Chamber International, an organization most people outside it have never heard of, and that quietly shaped how I think about leadership, responsibility, and what it means to actually get something done. I want to write about that, partly as a reflection on a formative chapter, and partly because the lessons turned out to be far more transferable than I expected when I first walked into a local meeting years ago.
JCI is a global organization of young active citizens, people who want to create positive change in their communities and develop themselves as leaders while doing it. I gave it a lot of years and a lot of energy. I served as National President of JCI Lebanon, went on to become Vice President for Africa and the Middle East overseeing organizations across nine countries, and trained at the JCI Leadership Academy in Japan along the way. That trajectory taught me things I've drawn on in every professional role since, and this is my attempt to set down what those things were.
You learn leadership by doing it, not by being taught it
The first and maybe deepest lesson is about how leadership is actually learned. Before JCI, I think I imagined leadership as something you studied, a set of principles and frameworks you absorbed and then applied. What JCI taught me is that leadership is a skill you build by doing it, badly at first, in a place safe enough to fail and learn.
This is the genius of an organization like JCI, though I didn't see it as genius at the time. It hands young people real responsibility, running projects, leading teams, managing budgets, organizing events, holding office, before they'd ever get that responsibility in their careers. You're leading actual people toward actual outcomes with actual stakes, but in an environment designed for growth rather than one where a mistake ends your career. You lead a project and it goes sideways, and you learn from the inside why it went sideways, in a way no course could teach you. You chair a meeting badly and feel it, and you get better. You take on something above your experience level and rise to it, or don't, and either way you learn something true about yourself.
I led things in JCI I'd never have been trusted to lead in a professional context at that age, and the responsibility itself was the teacher. By the time I took on senior professional roles, I'd already made and learned from a hundred leadership mistakes in a setting that let me make them. That head start was real, and it came entirely from doing rather than studying. The lesson generalizes: if you want to develop as a leader, seek out real responsibility early, in whatever setting will give it to you, and treat the inevitable failures as the curriculum rather than as evidence you're not ready.
Leading volunteers teaches you what actually motivates people
Here's a distinction that changed how I lead: in a job, you have authority. People report to you, you can direct them, and at some level they do the work because it's their job and you have a degree of formal power. In a volunteer organization like JCI, none of that exists. Nobody has to do anything. Every person is there by choice, giving their free time for no pay, and can walk away the moment it stops being worth it to them.
Leading in that environment forces you to learn what actually motivates people, because the usual levers are gone. You can't order a volunteer to do something. You can't threaten their paycheck. You can only lead through genuine influence: inspiring people, giving them purpose, making them feel valued, connecting the work to something they care about, and creating an environment they want to be part of. If you can't do those things, nobody follows, and the work simply doesn't happen.
This turned out to be one of the most valuable leadership educations I could have received, precisely because it stripped away the crutch of authority. When I moved into professional roles where I did have formal authority, I'd already learned to lead without relying on it, which made me a far better leader with it. Because the truth is that even in a job, the people who genuinely follow you, who bring their real effort and creativity rather than just their compliance, do so for the same reasons volunteers do: purpose, respect, belonging, inspiration. Authority gets you compliance. The things you learn leading volunteers get you commitment. And commitment is what actually produces good work.
If you've only ever led people who had to follow you, I'd genuinely recommend finding a context where you have to lead people who don't, a volunteer group, a community project, anything. It exposes whether you can actually lead, or whether you've been relying on the org chart the whole time.
Working across cultures builds something you can't get any other way
When I became Vice President for Africa and the Middle East, overseeing JCI organizations across nine countries, I got an education in cross-cultural leadership that would have taken years to acquire otherwise, and that I've drawn on constantly in my marketing career.
Coordinating across nine countries means confronting, daily, that the way things work in one place is not the way they work in another. What motivates people, how decisions get made, how meetings run, what's considered respectful, how you build trust, how you handle disagreement, all of it varied across the national organizations I was responsible for. A leadership approach that worked beautifully in one country could fall flat or even offend in another. I had to learn to adapt myself to each context while holding a coherent overall direction, which is one of the harder things a leader can be asked to do.
That experience taught me cross-cultural fluency in a way no amount of reading could. You learn that there's rarely one right way to do things, only ways that fit particular contexts. You learn to ask instead of assume, to listen for what's beneath the surface, to respect that people who do things differently from you usually have good reasons rooted in their own context. And you learn humility, the recognition that your own way of doing things is just one way, shaped by your own culture, not a universal standard everyone else should meet.
This lesson has been foundational for me as a marketer working across dozens of countries, but it's broader than marketing. In an increasingly connected world, the ability to work genuinely well across cultures, not just tolerate difference but understand and adapt to it, is one of the most valuable capacities a professional can have. JCI gave me that through direct, responsible experience, coordinating real people across real borders toward real goals, and I'm not sure where else I'd have gotten it so young.
Small groups of committed people genuinely do change things
There's a famous idea that a small group of thoughtful, committed people can change the world, and that it's the only thing that ever has. JCI is where I watched that stop being a nice quote and become something I'd seen with my own eyes.
The projects we did weren't abstract. We identified real problems in our communities and did something about them, organizing, mobilizing, executing. I helped coordinate large-scale community action, including efforts that brought thousands of volunteers together to make a tangible, visible difference in a single day. Watching a group of ordinary young people, with no special power or resources, decide a thing should happen and then make it happen, taught me something about agency that I've never lost.
The lesson is about what's actually possible when committed people organize around a goal. It's easy to feel that the problems around you are too big, that you're too small to affect them, that change requires power or money or permission you don't have. JCI showed me repeatedly that this is often just a story we tell ourselves. A small group that genuinely commits, organizes well, and executes can accomplish far more than seems possible from the outside. Not everything, not every problem, but far more than the passive assumption of powerlessness suggests.
I've carried that into my professional life as a bias toward action and a skepticism of the belief that you need more resources or more authority before you can begin. Often you can just start, with the people and means you have, and accomplish something real. The belief that meaningful things require permission and abundant resources is frequently an excuse, and JCI cured me of it by showing me otherwise, over and over.
Service and self-development aren't opposites
One of the things I found most quietly profound about JCI is how it links serving others with developing yourself. The whole model is that you grow as a person and a leader by contributing to your community. You don't develop yourself in a classroom and then separately go help others; the helping is the developing. You become more capable, more confident, more skilled precisely through the act of taking on responsibility for something beyond yourself.
This reframed something for me. I think a lot of people treat self-development and service as separate, even competing, things, time spent helping others versus time spent advancing yourself. JCI's insight is that this is a false split. Some of the fastest personal growth happens in service of something larger than yourself, because that's when you stretch, take real responsibility, and are motivated to become more capable than you were. The stakes of doing something for others pull more out of you than doing something purely for yourself often does.
I've found this to be true well beyond JCI. The times I've grown most as a professional have usually been when I was responsible for something bigger than my own advancement, a team, a cause, an outcome that mattered to people beyond me. The growth came as a byproduct of the contribution. If you're looking to develop yourself, one of the most effective and least obvious paths is to take genuine responsibility for something that serves others. The development takes care of itself.
Networks built on shared purpose are different
I built a network through JCI that spans countries and continents, and it's a different kind of network than the ones you build purely professionally. The difference is what it's built on. Professional networking often forms around mutual usefulness, we might be able to help each other's careers. The connections I formed in JCI were built on shared purpose, we worked together on things we cared about, took on challenges side by side, and saw each other lead under real pressure.
Relationships built that way are deeper and more durable than transactional ones. When you've organized a project together, navigated a difficult situation as a team, seen how someone actually behaves when it's hard, you know them in a way that exchanging business cards never approaches. And those relationships persist, because they're rooted in genuine shared experience rather than in a calculation of mutual benefit that can expire the moment the usefulness does.
The broader lesson is about how to build relationships that actually matter. The strongest professional relationships I have weren't built by trying to network; they were built by doing meaningful work alongside people. Shared purpose and shared effort bond people in a way that deliberate networking can't manufacture. So if you want a real network, the counterintuitive advice is to stop networking and start doing things with people, take on projects together, contribute to shared causes, work alongside others toward something you both care about. The relationships that come out of that are worth incomparably more than the ones that come from working a room.
Structure and process matter more than I wanted to believe
Not every lesson was inspiring; some were just useful. JCI is a highly structured organization, with parliamentary procedure, formal roles, elections, established processes for how things get done. As a young person impatient to make things happen, I sometimes found the structure frustrating, all this process when we could just act.
Over time I came to appreciate why it existed and what it did. Structure and process, applied well, are what let an organization of volunteers actually function at scale, coordinate across many people and places, ensure fairness, and maintain continuity as people cycle through roles. The structure I'd found frustrating was often the thing making the coordination possible. Without it, a large volunteer organization would descend into chaos or depend entirely on a few individuals and collapse when they left.
The lesson I took, and it tempered my youthful impatience, is that process isn't the enemy of getting things done; good process is often what makes getting things done possible at scale. There's a real balance, too much process strangles action, but too little makes coordinated action impossible. Learning to work within structure, to use it rather than resent it, and to understand when it's serving the goal versus obstructing it, was a genuinely useful professional lesson. I'm still biased toward action, but I no longer mistake all structure for bureaucracy, because I've seen what structure makes possible.
What it all added up to
Looking back, my years in JCI were one of the most formative professional experiences I've had, and it took distance to fully see it. I learned leadership by doing it with real stakes in a place that let me fail and grow. I learned to lead people who didn't have to follow me, which taught me what actually motivates anyone. I built cross-cultural fluency by coordinating across nine countries. I saw firsthand what committed people can accomplish, which cured me of the belief that meaningful action requires permission and abundant resources. I learned that service and self-development are the same path, that the deepest networks are built on shared purpose, and that structure, used well, is what makes coordinated action possible.
None of these were taught to me in a lecture. All of them were learned by doing, in an organization designed to give young people real responsibility and let them grow into it. That's the thing I'd most want someone to take from this: the most valuable professional development often doesn't look like professional development at all. It looks like taking on responsibility for something you care about, alongside other people, in a context that lets you learn by doing. For me, that was JCI. For someone else it might be something entirely different. But the principle holds, you grow most by doing real things with real stakes for real people, and the lessons that come from that stay with you in a way that no amount of studying ever quite matches.
If you're early in your career and looking for where to grow fastest, my honest advice is to find that kind of context and throw yourself into it. The job will teach you some things. But responsibility taken on freely, in service of something larger than yourself, alongside people who share the purpose, will teach you things the job never will, and they'll turn out to be exactly the things that matter most.